National Relay Service – Phone Assitance

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Opening Times

24/7

Contact Details

Phone: 133 677
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Location

Information not available. Please contact the service provider.

Service Details

This service is for callers who are deaf, hard of hearing, or have a speech impairment.

  • A call through the NRS lets you communicate with a hearing person who is using a phone even if you can’t hear or don’t use your voice.
  • The NRS has specially trained staff called Relay Officers who help with every call.
  • Depending on the type of call, a Relay Officer will change voice to text or text to voice and AUSLAN to English or English to AUSLAN.
  • Relay officers stay on the line throughout each call to help it go smoothly, but don’t change or get in the way of what is being said.
  • Except for calls made through Video Relay, the NRS is available 24 Hours a day, every day.
  • Depending on your hearing and speech, and equipment you have, you can choose from one or more relay call types.

How to use

TTY/Voice Calls: Phone 133 677 and ask them to contact the number of the service you want to connect with.

Speak and Listen: Phone 1300 555 727 and ask them to contact the number of the service you want to connect with.

Service Type

Helpline

Regions Serviced

Statewide, National

Referrals / Suitability

Please phone service directly.

If any details on this service are incorrect, or if you are the owner of this service and would like us to update these details, please use these online forms.

Other services offered by National Relay Service:

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